The Owner Ops Blueprint
The systems big companies run on, sized for a business of one.
A step-by-step toolkit for service businesses and makers. Find what’s costing you, fix your pricing, get found on Google and get the process out of your head.
$47 · Instant download · PDFs and one spreadsheet
Sound familiar?
You built something people want. Now it runs you.
The same four problems show up in almost every small business I help. None of them mean you’re doing it wrong. They mean the business outgrew the way you’ve been running it.
You’re guessing where customers come from
So you can’t tell which marketing is worth the money.
Your prices were set years ago
And nobody has checked them against what a job really costs.
The process lives in your head
So the business only runs when you’re there.
Great work, hard to find
Customers nearby search for what you do and find someone else.
What’s inside
Everything you need to run it like a system.
Start with the assessment. It tells you which module to open first, so you’re never working through the whole thing at once.
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A spreadsheet that scores your business across 20 checks and ranks your top three fixes, so you know exactly where to start.
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How I plan, launch and read simple Meta and Google campaigns for small businesses, so you stop paying for clicks that never turn into customers.
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The profile checklist and the review habit that help nearby customers find you first.
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Ready-to-edit procedures and customer messages, so the work gets done the same way every time, whoever does it.
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A simple guide to keeping your logo, colors, fonts and voice consistent everywhere you show up.
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A CEO dashboard, a job pricing calculator that builds in overhead and margin, and an index that keeps your SOPs organized.
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A month of the paid tier of my weekly newsletter on operations, growth and building a business.
Who it’s for
For owners who do the work and run the business.
It’s built for service businesses, makers and anyone running a business of one (or a few). If you’re the one doing the jobs and answering the emails at 10pm, I wrote it for you.
I’m Mel. I’ve spent 15 years in retail and digital commerce, and today I lead a 12-person ecommerce operations team. The Blueprint is the same discipline, sized for a small business.
Questions
The honest answers.
The things owners ask me most before they buy. Anything else, email me at mel@melodyplumb.com.
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You’re right, and that’s the problem it solves. Every SOP you write is a decision you never have to make again. Start with the one module your assessment flags. Most people need about two focused hours a week.
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It’s PDFs and one spreadsheet. If you can fill in a form, you can use it. Works in Excel or Google Sheets.
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It’s built for service businesses, makers and anyone running a business of one (or a few). If you do the work and run the business, it’s for you.
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It’s an instant download. You’ll get the files right after checkout.
Stop running the business from memory.
Everything in the Blueprint, laid out step by step. $47, instant download.